Product
Where are the mushrooms from?
We take great pride in providing mushroom extract powders of the highest quality. One of the ways we do this is by using the mushroom (fruiting body) in all our products rather than using the mycelium (mushroom root system) which is commonly grown with grain. Their ingredients go through rigorous quality control and are tested twice for heavy metals, agricultural chemicals and microbial contamination to ensure they meet all standards for dietary supplements of this nature. All of their extracts are made from certified organic mushrooms (fruiting bodies), organically grown or wildcrafted from deep within mountain regions of China.
How much to take? What is the recommended dosage?
All of our mushroom extract servings start at 1000 mg ( 2 capsules) for overall health and immune support. You could consider starting there to see how you respond, then consider higher doses depending on professional advice from your health care provider.
Keep in mind that the potential health benefits tend to show themselves with sustained, continued use over the course of time. There are also some people who notice positive effects by cycling in and out of different mushroom extracts throughout the seasons.
Another popular option is combining various functional mushrooms together. It really depends on what your health goals/needs are. Keep in mind that we are all different and respond in different ways to functional mushroom supplement use.
We always recommend finding what works best for you.
I'm not feeling anything, are they working?
The important thing to remember with medicinal mushrooms is that they are adaptogens, and so they only show results after long periods. The benefits of medicinal mushrooms are obtained through prolonged use.
Medicinal mushrooms are not necessarily something you are likely to “feel” like caffeine or aspirin. Some people do say they “feel” them, but it is uncommon.
What is the nutritional breakdown of mushrooms?
Generally speaking, mushrooms are roughly 25% protein, 58% carbohydrates and 3% fat. The rest is vitamins and minerals. 1 gram would be around 3-4 calories.
When is the best time to take the mushrooms?
Here is a rough guideline for you to consider:
5-Mushroom Complex: Morning or afternoon
Lions Mane: Morning
Chaga: Morning
Cordyceps-M: Morning or early afternoon
Reishi: Evening and nightime
Is it best to take medicinal mushrooms on an empty stomach or with food?
We have not seen any research to indicate one way over the other. We all respond differently to medicinal mushrooms so find the method that works best for you. Some might find they respond better mixing it with food where as others might respond better on an empty stomach.
Are there any side effects with NATPHASE supplements?
Natphase products are made from natural ingredients and are generally well-tolerated. They are free from fillers and harmful additives, ensuring a safe experience.
However, they are not a substitute for professional medical advice, diagnosis, or treatment. As with any supplement, we strongly recommend that you consult with a healthcare professional before using our products, especially if you are pregnant, nursing, have a medical condition, or are taking any prescription medications.
Shipping
What do you charge for shipping?
We have the following shipping rates:
Netherlands and Belgium Standard Shipping:
- Free shipping.
EU Standard Shipping:
- Free delivery in the EU for all orders above 70€ .
- For orders under 70€, a shipping fee will apply, based on the destination country and courier rates.
Subscription Orders:
- We also offer free shipping on all subscription orders, with no purchase minimum to enjoy free shipping. With our subscription service, you can enjoy the convenience of automatic deliveries at your preferred frequency, all while enjoying the benefits of free shipping.
Where do you ship to?
All EU countries.
Where's my order?
Please check your order confirmation email which will have a link to your order’s status. This link will also contain the tracking info if your order has shipped.
Orders will generally ship within 3-5 business days if all items are in stock.
Items that are out of stock will ship on a first come first serve basis once they are back in stock.
If you experience any issues, please contact us.
Where do you ship from?
We ship all our orders from beautiful Brussels, Belgium.
Do you accept returns?
We want you to be satisfied with your NATPHASE purchase.
If you're not fully satisfied with your purchase, or if life has gotten in the way, we offer a hassle-free return process.
Any unopened, unused products within 30 days of the order’s shipping date are eligible to be returned with a prepaid return label that we will provide you with.
Please allow 2-4 business days for any returns to be processed upon arrival at our warehouse. We will work hard to process your return as quickly as possible, however, we might experience delays on weekends and holidays.
My package arrived damaged. What do I do?
We apologize for the damaged package.
Please contact us immediately with your order number and send us any photos of the damage, as well as the Lot # on the product in question.
Can I cancel my order?
Yes, you are free to cancel your order as long as it wasn't shipped yet. Please reach out to us, so we can help.
Payment
What payment methods do you work with?
We currently offer the following payment methods: Apple Pay, Google Pay, PayPal, Shop Now, iDeal, Bancontact and credit cards. We accept all major credit cards including Visa, MasterCard and American Express.
Other
What are the benefits of Lions Mane?
Lions Mane some studies suggest it can boost Nerve Growth Factors (NGF). This is a protein that is needed for the growth of sensory neurons. It also enhances the immune system since it contains Beta D-Glucans. The two groups of compounds commonly cited are hericenones and erinacines.
What is Cordyceps?
Cordyceps mushrooms are parasitic fungi that include over 400 different species. They grow all over the world in countries like China, Japan, India, the United States, Australia, Peru, Bolivia, and many more. They typically infect insects and arthropods, with each species of Cordyceps infecting a very specific bug.
What are the benefits of Reishi?
Reishi aids in liver support, blood sugar, and supporting cardiovascular health. Reishi also seems to help regulate cortisol levels. This makes it a great tonic drink before sleep.
Here is are some articles for you to look at for more information:
What is the concentration ratios of your extract?
We use an 20:1 dual extract, meaning 20 kilos of ground up reishi mushroom makes 1 kilo of our extract powder.
Why do you say Chaga sclerotium and not Chaga mushroom?
While Chaga is commonly referred to as a mushroom, the part of the Chaga that is wild harvested is actually not a mushroom but a sclerotium. A sclerotium is a hardened, dense mass of mycelium. Chaga is unique in that it is not pure mycelium like other sclerotia’s (poria, polyporus) as much of the mass is actually wood fiber which comes from the tree is grows on.
What are Subscriptions?
Subscriptions help to make sure you never run out of mushrooms. All subscribers get 15% off and free EU shipping. You can add, edit, modify, cancel, skip your subscriptions at any time. Fully customizable.
Choose the “Subscribe and Save” option when adding to cart.
Where can I send feedback to?
Your opinion, feedback and comments are very important to us. You can send your feedback directly to us at support@natphase.com and we will reply to you asap! You are also more than welcome to leave your product review on the relevant product page!